BLAM8 is the AI front desk for service businesses. On your side, it answers customer emails in your voice, books jobs into your diary, and fills your CRM automatically — it reads every inbound email, drafts the reply from your real prices and policies, holds the slot so your diary can't double-book, and writes the contact, deal and promises into the CRM with no typing. On your customers' side, every business gets a public portal page where customers book, check and reschedule appointments and ask questions, answered by the same AI.

Does BLAM8 send emails on its own?

No. BLAM8 is draft-only by default: you approve every reply before it sends. Auto-send is optional and switched on per mailbox, only when you choose.

Does BLAM8 work with my email?

Microsoft 365 / Outlook is open to everyone now. Gmail works the same way, and sign-in is open to everyone — but connecting a Gmail inbox is invite-only while our Google verification completes.

Does BLAM8 book into my calendar?

Yes — Outlook and Google Calendar. When an email asks for a date, BLAM8 checks your live availability, places a hold that can't double-book, and drops the confirmed job into your calendar. It handles timed slots, whole days and multi-day jobs.

Will BLAM8 use my real prices and policies?

Yes. You upload your knowledge base — prices, policies, FAQs — and every reply is grounded in it. The agent quotes your actual numbers and says what it doesn't know instead of inventing.

How much does BLAM8 cost?

From £39 per month. Starter (£39/month) includes AI-drafted replies in your voice and scheduling with calendar sync, on one mailbox with 300 emails a month. Pro (£99/month) adds the self-filling CRM — contacts, deals, promises and follow-up sequences — plus 750 emails a month, additional mailboxes at £39/month each, and priority support. Every account starts with a free trial of the full Pro product — every feature open, no card to start: it runs for 14 days or 100 handled emails, whichever comes first.

Your AI front desk — for both sides of the business.

Q: Can my customers book online themselves?

Yes. Every BLAM8 business gets a customer portal at blam8.com/c/your-business — a public page where customers book an appointment by conversation: the AI asks what they need, checks your real diary, takes their details and holds the slot. Customers can also check or reschedule an existing booking with the reference code from any BLAM8 email, and ask about your services. No customer login, no separate booking tool.

BLAM8 answers your emails in your voice with your real prices, books your jobs into a live diary, and fills your CRM — and your customers get their own portal to book and manage appointments, run by the same AI brain.

Start free 14-day trial See how it works ↓

Draft-only by default · Data stored in the UK · Microsoft 365 / Outlook now · Gmail by invite · No card to start

Sign in with Microsoft or Google — open to everyone. Connecting a Gmail inbox is invite-only while our Google verification completes.

The BLAM8 inbox: customer emails answered, quoted and booked by the agent, each row showing what the AI did — The BLAM8 inbox — example scenario.

One email in. A booked job and a full CRM out.

No copying into a diary. No typing into a spreadsheet. BLAM8 does it while you work — and you approve before anything sends.

1
Customer emails

"Can you fit me in Tuesday morning?"
2
BLAM8 drafts the reply

In your voice, quoting your real prices, availability and policy.
3
It holds the slot

So the diary can't be double-booked — timed slots, whole days or multi-day jobs.
4
The job drops into your calendar

Outlook or Google, confirmed in the same thread.
5
The CRM writes itself

Contact, company, deal, promise and follow-up, pulled straight from the email.

It sounds like you. It can't promise a Tuesday you don't have.

Most AI tools are a chatbot bolted onto an inbox: fluent, confident, and perfectly capable of inventing a price. BLAM8 replies from what you taught it, and checks the live state of your business before anything is quoted, booked, moved or sent.

Your voice, your numbers

Replies are drafted in your tone from your prices, policies and FAQs. When the answer isn't in your knowledge, it says so and flags the gap — it doesn't invent one. Don't like a line? Thumbs-down it once and it becomes a standing rule.

A diary that can't be talked into it

A held slot is a real record in the database, checked against your actual capacity, hours and travel buffers. Moves are re-checked the same way — if the new slot doesn't fit, BLAM8 says no and offers times that genuinely do.

Draft-only by default

Nothing sends until you hit approve — every reply waits for your yes. Move to auto-send per mailbox once the queue has earned your trust, and switch it back any time.

Every action is a proposal

Ask the built-in Concierge to reschedule a booking or chase a quote and it shows you exactly what will happen before anything does. You confirm, it executes, and every step lands in the audit log.

Setup is configuration, not code — how onboarding works. And no one selling AI can honestly promise zero mistakes, so we wrote down how the safety actually works: will the AI make things up? and the full capabilities list.

CRM · Contact · example scenario

Rob Smith — Fairfield Property Care

rob@fairfieldcare.co.uk

✓ Filled in from email

Phone: 07700 900123
Site postcode: LS9 4DX
Best day: Tuesdays
Last heard from: 2 min ago

Deal

Filed from this thread

Quarterly maintenance contract

Negotiating · est. £1,200/quarter

Promises — tracked from the mail

You owe them: updated quote — "by Friday"

They owe you: access details for the site

Gone quiet for two weeks? It flags the cold lead and drafts the check-in for you — one click to send.

Your CRM fills itself in while you work.

✓New enquiries become contacts.
✓Multiple people at one firm roll up into one company.
✓Phone numbers, postcodes and your custom fields read from the thread.
✓Quotes cluster into deals — with stage and value.
✓Every promise, from both sides, is logged.
✓Follow-ups created automatically when a lead goes quiet.

Included on Pro — and pre-filling quietly from your first email on every account, so it opens already populated when you upgrade. No setup, no import, no data entry — ever.

Built for a nervous compliance team.

Draft-only is the default for a reason. Your mail, bookings and customer records live in one UK-hosted database, isolated per company and yours to export any time. Access is OAuth (never a password), and nothing sends without sign-off unless you enable auto-send.

What we store, where it's hosted, and who we share it with is all public — before you sign up — on the security & data handling page and in our Privacy Policy & sub-processor list.

Draft-only by default
Nothing sends unless auto-send is enabled — and that's your switch, per mailbox.
OAuth sign-in, never passwords
Connect Outlook or Gmail with secure consent — revocable any time, from your side.
UK data residency, built around UK GDPR
Your database is hosted in the UK; the app runs in the EU (Frankfurt). Every sub-processor is listed in our Privacy Policy.
Isolated per company
Row-level security keeps every customer's mail, rules and data strictly separate.
Your data, exportable
CSV/Excel import and export — your records are yours to take with you. No lock-in.

Start with the loop. Grow when you're ready.

Free trial: the full product — every Pro feature — for 14 days or 100 handled emails, whichever comes first. No card to start. Cancel anytime.

Starter

Replies & booking, for one-person businesses

£39 per month

1 mailbox · 300 emails/month

✓AI-drafted replies in your voice
✓Knowledge base — your prices, policies, FAQs
✓Conversation threading
✓Booking details gathered & pinned
✓Scheduling & capacity diary
✓Calendar sync — Outlook & Google
✓Draft-only by default

Start free 14-day trial

No card to start

Pro

The full loop — replies, booking and the self-filling CRM

£99 per month

1 mailbox · 750 emails/month

✓Everything in Starter
✓Self-filling CRM: contacts, deals, promises
✓Follow-up sequences & customer-mood flags
✓Higher email volume — 750 emails/month
✓Additional mailboxes £39/mo each (+300 emails/month)
✓Priority support

Start free 14-day trial

No card to start

Starter covers replies and booking. Pro completes the loop with the self-filling CRM — plus volume, mailboxes and support. And the CRM pre-fills quietly on every account, so it opens already populated the day you upgrade.

Works with Microsoft 365 / Outlook today; Gmail by invite while verification completes.

Need something bigger? Talk to us.

Frequently asked questions

What is BLAM8?+

The AI front desk for service businesses. On your side, it answers customer emails in your voice, books jobs into your diary, and fills your CRM automatically — reading every inbound email, drafting the reply from your real prices and policies, and holding the slot so your diary can't double-book. On your customers' side, you get a public portal page where they book, check and reschedule appointments and ask questions, answered by the same AI.

Can my customers book online themselves?+

Yes — every BLAM8 business gets a customer portal at blam8.com/c/your-business. Customers book by conversation: the AI asks what they need, checks your real diary, takes their details and holds the slot. They can also check or reschedule an existing booking with the reference code from any BLAM8 email, and ask about your services. No customer login, no separate booking tool.

Is there a mobile app?+

BLAM8 installs as an app on your phone, desktop or tablet straight from the browser (Chrome, Edge or Safari) — no app store. Once installed it opens in its own window and sends push notifications when a draft is ready for your approval or a customer books through your portal.

Does it send emails on its own?+

No. It's draft-only by default — you approve every reply before it sends. Auto-send is optional, per mailbox, and only when you choose.

Does it work with my email?+

Microsoft 365 / Outlook is open to everyone now. Gmail works the same way, and signing in is open to everyone — but connecting a Gmail inbox is invite-only while our Google verification completes. Connect a Microsoft mailbox in the meantime, or request an invite from the connect step.

Does it book into my calendar?+

Yes — Outlook and Google Calendar, with holds that can't double-book. It handles timed slots, whole days and multi-day jobs, and confirms the booking in the same email thread.

Will it use my real prices and policies?+

Yes — you upload your knowledge base and it replies using your prices, policies and FAQs. It says what it doesn't know instead of inventing.

Where is my data?+

UK data residency — your database is hosted in the UK, the app runs in the EU (Frankfurt), and data handling is built around UK GDPR. Every company is isolated with row-level security, and the full sub-processor list is public before you sign up.

How much is it?+

From £39/month — see pricing. Starter covers replies and booking; Pro adds the self-filling CRM. The free trial opens the full Pro product for 14 days or 100 handled emails, whichever comes first — no card to start.

Is there a contract?+

No contract — plans are monthly and you can cancel anytime, self-serve from inside the app.

Your AI front desk — for both sides of the business.

One email in. A booked job and a full CRM out.

Customer emails

BLAM8 drafts the reply

It holds the slot

The job drops into your calendar

The CRM writes itself